The service was good, was kept informed about what was being done to my car. The hospitality was great Joe Eagan made the visit comfortable and is a pivotal reason to come back for more service.
My experience with Jaguar Willow Grove was exactly what i hoped it would be . During my first time Joe helped during my visit and told me everything i needed and wanted to know about my vehicle. He was very welcoming and everyone was nice and professional and pleasant. I thought i would get a lot of things that i needed to fix after my diagnostics and was shocked that my vehicle is fine. I will definitely keep the quality of service with them .
I leased an F pace about 2 years ago at willow grove. They sold me an extra warranty that includes coverage of wheel, rims, etc. I paid a significant amount for this. I had damage to a tire that was covered in the warranty. I however moved to New Jersey brought my vehicle to the Cherry Hill dealership. At the cherry hill dealership I was told that apparently jaguar warranties are not transferable between dealerships and although the tire is covered under the warranty it is not “covered” at other dealerships, this is not stated anywhere in the warranty document which ...
Excellent and courteous service. Addressed one problem to my satisfaction; ordered part for other issue. Advised part may arrive on Tuesday, and would arrange to fix without making another appointment.
All service visits should be so easy. Quick drop off for annual service and inspection. Had use of loaner and came back to a nice clean car. The individuals working there are all very pleasant and professional. It was a very nice experience.
The best car buying experience I’ve ever had, by far. Paul and Kim are great! If you are in the market for a Jag or a Rover, I would definitely recommend them!
Willow Grove Jaguar was wonderful. Our salesperson was Matt Petro who was great! Matt answered all our questions and took the time to explain everything since we were new to the Jag line of vehicles and services. We had a very pleasant experience. The whole dealership was very easy to work with and everyone there will make you feel comfortable.